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In Search of a Simpler Work Experience

April 17, 2007

in Technology

I made my move two years ago. At the time I didn’t tell many people. I didn’t want to be embarrassed if it didn’t work out. I didn’t want people saying, “I told you so”. But now, two years on, it’s time I told you about my shift.

In the early days, the old place promised a lot, marketed as it was with rolling green hills, sunny skies and seemingly boundless potential for growth. By and large it delivered – at least it seemed to. The world in those days was pretty much limited to my immediate vicinity so if I was missing something I didn’t know what it was.

Over time, new buildings went up; new roads were built. I was offered many more places to go, clubs to join and things to do. It was exciting at first but soon began to feel noisy and crowded.

It became harder to get around and harder to find things. The place was becoming tangled. And rather than untangle things – rather than properly streamline things – its designers decided it would be easier to offer constant advice.

So advice came. Whether I wanted it or not. I found I was being offered unsolicited advice at every turn. Animated creatures would suggest new ways of doing things – even if I was happy with the old way. Little yellow boxes would warn me when something had changed, even if the change wasn’t relevant to me at the time.

As things became more congested, blockages started to appear. Several times a day, I would find my way unexpectedly obstructed. There was always an explanation but none of them ever made any sense. Time and time again I would be forced to back up and start again.

It got worse. As my place became more connected to other places, it got even more crowded. And with the crowds came crooks. Vandals and thieves increasingly roamed the streets; everyone started building big walls to keep them out. It just made the place feel darker.

I began to feel like I was operating in a scene from Bladerunner: modern but very dark. I decided to make the move.

And what a move! Suddenly the world opened up in front of me again. It was light and brightly coloured. It was beautifully designed. Everything felt so much simpler. It was easy to get around, easy to find things. On the very odd occasion that I was held up, it was only for a moment.

I found I was able to enjoy working again. It became intuitive – even fun – to get things done. Gone was the needless noise. Everything just worked! Better still, everyone in my new community had smiles on their faces. This was the place to be!

In truth I knew straight away that this new place, the world of the Apple Mac, was somewhere I would stay. I knew straight away that I could never go back. Life’s too short.

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{ 2 comments… read them below or add one }

JOHNJOHNSON April 18, 2007 at 11:23 am

David,

I have never replied to any article before; so believe me this must have reached the spot.

I have been in that “tangled” arena for years; where things happen but don’t happen, but you just keep going because you believe that the grass is not always greener.

You are so spot on and good on you for doing it.I lost my job 18 months ago after being slightly disabled after back surgery and my age now goes against me. I would give anything to be as happy as you.

Cheers,
John

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David Brewster April 18, 2007 at 12:14 pm

A point of clarification. I’ve already been lambasted by a couple of defensive Windows users about this article. Let me be clear that this is not a criticism of Windows itself but of the EXPERIENCE of Windows. And a celebration that, in my experience, there is an alternative which will suit some people if they care to look for it.

My main points are these:

* Personal computing is now over 20 years old. By now we should expect – at work and home – a more or less seamless experience. 


* By now, things should just work. Our computers should start and stop more or less instantly. Connecting to each other and to the world should be easy. Installing and uninstalling software should be as easy as ‘drag and drop’. Sharing the same piece of information between applications should be a piece of cake. 


* This is what I expect from my computing experience. So should everyone who values simplicity. Most of us spend far too much time in front of our computers to have our time whittled away by inefficiency. Life’s too short.

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