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Society

Our Life at Work Stripped Bare

Most of us spend a healthy slice of our lives working. We spend additional time thinking about work, but these thoughts are generally focused on the job at hand. We think through an upcoming meeting, worry about a deadline or scheme about our next job change. Much less often do we think about the wider connection of our work to our community. Rarely, if ever, do we think about the extent to which others’ work impacts on, and is essential to, our way of life. In ‘The Pleasures and Sorrows of Work’, Alain de Botton does this for us in a thoughtful and entertaining way.

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Experts Agree – or Do They?

The expert is the shaman of our time. The expert offers a guiding arm, steering us through bustling and confusing crowds of information. Experts help us understand complex issues. Experts teach us. Experts help us make choices. Experts help us solve problems. But can we rely on them?

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Why Budgets are Dangerous

In the last week or so, the International Monetary Fund released another of its major economic outlook statements. Business and financial media all over the world earnestly pored over the numbers as if the future had been foretold by some all-knowing wizard. The strong sense was that, with this new-found certainty, decisions could finally be [...]

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When Disaster Strikes Close to Home

We are all used to disasters. Modern communications bring images of disaster from all over the world, directly to our living rooms, as they happen. You would think this relentless exposure to the cruelty of both man and nature would prepare us for when disaster strikes close to home. It doesn’t. Saturday, February 7, 2009 [...]

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Inspiration from a Clown and a President

The night before Barack Obama’s inauguration we watched the 1998 movie ‘Patch Adams‘. It turns out that Patch has a bit in common with Mr Obama. Both can provide us with inspiration for dealing with challenging times and for getting more life out of life. Patch Adams is an American doctor who believes, literally, that [...]

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Why Bernard Madoff is a name you should have in mind over the New Year

A good friend comes to see you. He’s setting up a securities company and is looking for investors. This friend has impeccable credentials: former chair of a major stock exchange, senior and well respected member of the financial world. Simple decision? Of course. You jump at the chance to invest and you spread the word [...]

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Barack’s Busy Week

So how was your week? Mine? Busy. Started out casually enough with a game of basketball, dropping the kids at school, a trip to the gym. I did have to do that speech to a couple of hundred thousand cheering people but hey, I’ve been doing those for a couple of years now – no [...]

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How to Survive Complexity

Seven years ago, in the first of almost 100 articles for this newsletter, I wrote of the modern complexities surrounding the once simple task of packing an overnight bag for a business trip. I noted that I often spend “more time making sure I have a full set of batteries and power cords than I [...]

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Home Truths of a Financial Collapse

  Spare me the dramatics. Spare me the countless column-inches of ‘how did it happen?’ analysis. The most surprising aspect of the recent financial market crisis has been the surprise itself. It was always going to happen. Now that it has, perhaps we can remind ourselves of a few home-truths. At its core, the current [...]

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Customer Service is Simple – so Why so Rare?

It had been 20 years been since I last drove into the back of another car. But the memories have stayed with me. So it was with a mixture of cursing and resignation that I sifted through the glove box last week trying to find a pen that still worked and a vaguely blank piece [...]

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Simplicity’s Future: The Debate Rolls On

Back in January I wrote about the future of simplicity, following a provocative article by Don Norman. Well the debate that Don started has run itself around the globe a few times now. I’ve just come across another article by Joshua Porter which is worth noting simply because he cross references a number of views [...]

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